1. What is the Organizational Diagnostic Scale (ODS)?
The ODS is a series of 6 scales (research instruments) that are designed to assess critical functions in an organization: Financial Management, Operations Management, Sales Management, Marketing Management, Human Resource Management, and Strategic Management.
2. What types of organizations may be assessed by the ODS?
The scales are designed to assess small and medium-sized enterprises (SMEs). SMEs are organizations that are composed of 1–999 employees. However, the scales may be administered in any organization, including; governmental, non-profit, service, manufacturing, wholesale, retail or large. But, before using the scale to assess an organization that is not a small or medium sized enterprise, the user should review the properties of the scale to ensure relevance.
3. Are the results really useful?
Yes. The ODS generates data that impacts the well-being of an organization. For example - the FQ score is an indication of overall performance and is used to compare the performance of a target organization to the performance of competitors.
4. Is it hard to use and read the scales?
No. If you could send and read an email – you could use the ODS. In addition, we offer a short tutorial that explains exactly how to use the scales. However, the most challenging part of the process is determining effective recommendations for a target organization. Therefore, consultants that are interested in using the ODS to conduct a performance assessment are required to meet a minimum qualification criteria.
5. Are the scales reliable?
Yes. The scales underwent multiple tests for reliability and validity, and the tests determined that the scales are highly reliable and valid.
6. What is the process of becoming and working as a contractor?
The following represents the typical process of becoming and working as a contractor:
Step 1 – Register to be a contractor
Step 2 – Market the academic resources, services and contractor options
Step 3 – Order services (contractors are not expected to make purchases)
Step 4 – Appropriate fees are collected
Step 5 – Product key is issued – if necessary
Step 6 – Services are rendered, as ordered
Step 7 – Report, or documentation, is prepared and issued to relevant recipient(s)
Step 8 – The Organizational Clinic remunerates the contractor, per the Reimbursement Schedule