Scope


The ODS is used to assess the most critical functions of an organization. Its findings may be used to make diagnostic conclusions and guide improvement interventions.

The scales were designed to be administered in small and medium sized enterprises (SMEs). However, they may be administered in any organziation - including governmental and non-profit organizations. But, before administering in a non-SME, users should examine the scale of interest to determine whether it is relevant to the target organziation.